Business terms

These terms apply only to business use separately agreed by authorised representatives. Ordinary registration does not convert a consumer into a business customer. The agreement identifies parties, scope, prices, payment rules, documents, contacts and agreed quality metrics.

SLA, personal data processing, dedicated routes and supplier-specific terms require written agreement and technical verification. Delegated processing uses a separate DPA with a completed annex. Production personal data must not be submitted before the route and lawful bases have been verified.

Parties separately agree service records, invoicing, payment deadlines, claims procedures and lawful liability limits. No business liability cap applies to consumers or excludes liability that cannot legally be limited. Unused prepayment is reconciled on termination.